5 Common CCTV Problems & How To Fix Them

5 Common CCTV Problems & How To Fix Them

CCTV is a vital security measure to protect your home or business. It allows you to constantly monitor your premises, acting as both a deterrent and a potential source of evidence.

However, CCTV has to be operated correctly to be useful. If you are experiencing any of these common issues with your CCTV, here is how you can fix them.

1. CCTV Camera not recording

If you set your camera to record and nothing happens, it is likely that you do not have enough storage. You can purchase a hard drive specially for storing your CCTV footage. You may also need to update the firmware on your device.

2. Poor CCTV video quality

CCTV is no use if the video is unclear! If your CCTV footage is blurry or unclear at night, you should try adjusting your camera focus. Check whether there is any dirt, dust or scratches on your lens, as this could ruin your video. There may also be ambient light sources that confuse the camera, especially at night. To get solve this issue, move your camera or change the angle slightly.

Another option is to upgrade your camera to one with higher resolution, as this will capture better quality footage.

3. Poor connection

Poor connection can cause freezing and lagging, and many cameras require constant internet access in order to store your recordings. Your camera may be too far away from your router, in which case you could install a WiFi extender. If your WiFi is unstable, you may need to switch to a wired connection.

You should also make sure that the firmware on your camera is kept up to date to keep it operating at its best.

4. Motion detection issues

Many CCTV cameras rely on motion detection to know when to record or when to notify you. Sometimes, this can set off and give you a false alarm, or not activate when it should. Make sure that you have the correct motion sensitivity settings, as this will help the camera work correctly. There may also be objects obstructing the camera that interfere with motion detection, in which case you will need to move them or the camera.

5. CCTV Not turning on

A camera that doesn’t turn on, or seemingly keeps turning off on its own, is likely caused by a loose or faulty power supply. Check that every cable is plugged in firmly to both the camera and the power supply. If this does not help, your wires may be damaged and you should try replacing them. For battery-operated cameras, make sure that the battery is charged. If it won’t charge, you may need to replace the battery itself.

Find the right security with Selectron

If you are struggling to choose or troubleshoot your CCTV, reach out to Selectron. We provide both domestic and commercial video surveillance, helping you to find the right options for your premises. Contact us now on +1 441 236 4181 to book a consultation with an expert.


At Selectron our solutions help you meet the increased challenges of today’s security and surveillance, enabling you to improve safety by reducing and preventing security breaches and accidents. Find out more about us >>

Leave a Reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.